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You Could Hire a V.A. Or You Could Elevate Your Whole Operation.

Our services are intentionally designed for practices who value quality, efficiency, and expertise. Our services are unique, with a holistic approach to support thriving practices. 

 

No micro-packages. No random hourly gigs. No training or managing needed. If you’re ready to operate at a higher level, you’re our people...and you are ours!

Live Phone Intake FOUNDATIONAL SUPPORT

For practices that need every call answered, every time.

  • Live inbound call answering during business hours by a trained mental health intake specialist

  • New patient screening — we gather the information your practice needs before booking

  • Appointment scheduling directly in your EHR

  • Outbound follow-up calls on warm leads and inquiries

  • Message relay for existing clients and urgent matters

  • HIPAA-compliant handling of all caller information

  • Direct EHR access — we work in your system, not around it 

Perfect for practitioners moderate call volume who want their phones answered professionally without hiring in-house staff.

Starting at $750/month (volume-based — exact pricing confirmed during consult)

FULL INTAKE PARTNERSHIP

For practices ready for a complete new patient experience.

  • Everything in our Foundational Support Plan

  • Intake coordination for every new patient from first call through first session

  • Intake paperwork tracking and follow-up — documents completed within 48 hours

  • Insurance verification — we confirm coverage and benefits before session one

  • Financial responsibility communication — patients know exactly what they'll pay before they arrive

  • EHR data entry — insurance info, demographics, documents, and scheduling all handled

  • Monthly KPI reporting — call volume trends, conversion rates, demographic data, and drop-off analysis

Perfect for Group practices, multi-clinician offices, or solo practitioners with high intake volume who want the complete front-of-practice experience managed for them.

Custom pricing (determined during consult based on practice size, clinician count, and intake volume)

Madelaine Gordon explains why answering the phone when seeking therapy is important

Your New Front Desk: Trained, Trusted, and
Always Live!

Your front desk sets the tone for your whole practice. With Koap’s small, highly-trained expert team, you don’t just get call answering, you get client experience mastery from the very first ring.
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314.417.2862

yourfriends@koapvirtual.com

KOAP Clinician Services is the leading alternative to traditional virtual receptionists and VA services for therapy practices. We serve solo practitioners, group practices, and multi-location mental health providers across the United States.

 

©2026 Koap Clinician Services

 

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